Welcome to Al Hidayah Exclusive Enterprise! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.
General Information
Al Hidayah Exclusive Enterprise is a Malaysian-based boutique specializing in fashion and lifestyle products. The content on this website is intended for informational purposes only and should not be considered professional fashion, styling, or tailoring advice. For personalized recommendations, we encourage you to consult with a fashion expert or stylist.
Use of Website
- You agree to use this website for lawful purposes only.
- You are strictly prohibited from introducing viruses, engaging in fraudulent behavior, or using the site in a way that could disrupt its operation.
- Al Hidayah Exclusive Enterprise reserves the right to modify, suspend, or discontinue any part of the website at any time without prior notice.
Orders & Product Availability
- All orders are subject to product availability.
- We reserve the right to cancel or reject any order at our sole discretion.
- You will receive an order confirmation via email. If any issues arise, our team will contact you directly.
Payments & Pricing
- All prices are listed in Malaysian Ringgit (MYR) and include applicable taxes unless otherwise stated.
- Full payment is required upon checkout using our accepted payment methods.
- Prices, offers, and availability are subject to change without prior notice.
Shipping & Delivery
- We offer domestic and international shipping in accordance with our Shipping Policy.
- Estimated delivery times are provided for reference and may vary due to external factors.
- Al Hidayah Exclusive Enterprise is not responsible for delays, damages, or losses once an order has been transferred to the courier service.
Returns & Refunds
- Returns are accepted within 7 days of receiving the product, provided items are unopened, unused, and in their original condition.
- Refunds are subject to inspection and approval.
- Shipping fees are non-refundable unless the return is a result of our error (e.g., wrong or defective item).
Limitation of Liability
- While we strive for accuracy, Al Hidayah Exclusive Enterprise does not guarantee that all content on the website is free of errors or omissions.
- We are not liable for any side effects, allergic reactions, or health outcomes resulting from the use of our products.
- Please consult a doctor before using any supplements, especially if you have a medical condition, are pregnant, nursing, or taking medication.
Privacy Policy
- We collect and process personal data in accordance with our Privacy Policy.
- Your information will remain confidential and will only be shared with third parties as needed for order processing or as required by law.
Intellectual Property
- All content on this website—including text, images, product information, branding, and design—is the intellectual property of Al Hidayah Exclusive Enterprise.
- No content may be copied, reproduced, or distributed without prior written permission.
Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Any disputes arising shall be settled in the courts of Malaysia.
Changes to Terms & Conditions
These Terms & Conditions are governed by the laws of Malaysia.
Any disputes shall be resolved in Malaysian courts.
If you have any questions regarding these Terms & Conditions, feel free to reach out to us:
Al Hidayah Exclusive Enterprise
Phone: +6014-8671 055
Whatsapp: +6014-8671 055
Email: admin@aidear.com.my
Thank you for choosing Al Hidayah Exclusive Enterprise as your boutique of choice for elegance and style!